Sectors / Energy GB

AI assurance for suppliers, networks and generators.

The Energy GB sector pack is grounded in the Ofgem licence regime, MHHS readiness, vulnerable customer obligations and the supplier's own Codes of Practice.

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Regulator

Ofgem

The supplier licence framework, the Standards of Conduct, and the Codes of Practice. The pack maps to specific SLCs and to the supplier's own approved Codes.

Scope of the pack

  • CustomersDomestic and microbusiness, vulnerable household duties
  • OperationsSwitching, billing, debt and disconnection, smart metering
  • SystemsMHHS readiness, settlement, third-party data and AI features
  • OutputsSigned Change Pack, Audit records on every model change

Regulator grounding

Built against the live Ofgem licence and the supplier's own Codes.

  • SLC 0Standards of Conduct, treating customers fairly, end-to-end
  • SLC 7AVulnerable customers, identification, support and protection
  • SLC 25Debt and disconnection, affordability, repayment arrangements
  • MHHSMarket-wide half-hourly settlement readiness, controls and data
  • Code of PracticeThe supplier's own approved Codes, mapped to controls

Ready to write a Pack?

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